Privacy Policy

We only collect information that you choose to share with us, or that is needed to run this website:

• Contact details — your name, phone number and email address when you fill in an enquiry, call-back, site visit, brochure, floor plan, price or contact form.
• Your preferences — the project, configuration (e.g. 2 BHK), city or type of property you are interested in, and any message you send us.
• Job applications — your name, contact details, experience, the position you apply for, your resume and any message, when you apply through our Careers page.
• Technical information — basic data that your browser sends automatically, such as IP address, device and browser type, and the pages you visit, which our hosting provider may log for security and performance.

• To contact you about the projects and services you asked about — by phone call, WhatsApp, SMS or email.
• To share brochures, floor plans, price details and offers that you requested, and to arrange site visits.
• To connect you with the developer of a project you are interested in, so they can share project details and process a booking.
• To help with home loan assistance, if you ask for it.
• To review job applications and contact shortlisted candidates.
• To keep the website secure, prevent misuse and improve our services.

We do not sell your personal information.

We share your information only when it is needed to serve you:

• With real estate developers whose projects you have enquired about, so they can provide project information, arrange visits and complete a booking.
• With banks and NBFCs, only if you ask us for home loan assistance.
• With service providers that help us run our business — for example website hosting, email, messaging and customer-relationship tools — who may use it only on our behalf.
• With government or law-enforcement authorities when required by law.

By submitting a form on this website, you agree that we and the relevant developer may contact you on the phone number and email you provided — including by call, WhatsApp and SMS — about your enquiry, even if your number is registered on the National Do Not Call (DND) registry.

You can ask us to stop contacting you at any time by writing to us using the details below.

This website uses or links to services run by other companies, such as Google Maps (to show project and office locations) and WhatsApp (when you choose to chat with us). These services may collect information under their own privacy policies.

Our website may also link to developer websites and other sites. We are not responsible for the content or privacy practices of those websites.

We keep your information only for as long as needed for the purposes described above, or as required by law, and then delete or anonymise it.

We use reasonable technical and organisational safeguards to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Under applicable Indian law, including the Digital Personal Data Protection Act, 2023, you may:

• Ask for a summary of the personal information we hold about you.
• Ask us to correct, update or complete your information.
• Withdraw your consent and ask us to delete your information, unless we must keep it by law.
• Raise a grievance about how we handle your information.

To make a request, contact us using the details below. We will respond within a reasonable time.

This website is meant for adults. We do not knowingly collect personal information from anyone under 18 years of age.

We may update this Privacy Policy from time to time. The latest version will always be on this page, with the date it was last updated.

For any questions, requests or grievances about this Privacy Policy, please contact:

Livexcellence, No-11, 2nd Floor, Arya Hub, Whitefield, Bengaluru, Karnataka 560066 · Email: info@livexcellence.com · Phone: +91 83174 52005